Lead, Trade Bank Guarantees

Job Summary

Responsible to process daily trade transactions in a timely manner. Ensure compliance of all internal procedures and operational controls for risk management. Responsible for the timely delivery and response of customer requests.

Key Responsibilities

Efficient and error free processing of Bank Guarantees / IATA/ Advising in compliance with laid down procedures in departmental Operating Instruction (DOIs), agreed SLA, Group sanctions policies, vessel check policy and local and international regulations UCP 600, URDG-758,URR-725 and ISBP PUB 745.

Ensure all daily Open message tag and respond without any delay.

End of day daily reconciliation.

Bank Guarantee Printing after transactions get released in Transaction Processing system.

Security Stationary Balancing.

All task and assignments assigned by Team Leader’s to be performed.

Ensure that the set productivity targets (efficiency, accuracy, etc.) and processing turnaround standards are achieved (within own area of responsibility).

Ensure awareness and full compliance of all laid down rules, regulations, policies, guidelines, procedures, practices and code of conduct imposed by the Company/ Group.

Reporting all suspicious transactions including transactions having Red-Flag alerts to Anti Money Laundering (AML) approvers.

As Key Custodian, Ownership and proper management with respect to fire resistant cabinet / vault (if any) must be handled in line with policy and procedure and ensure proper handing over / taking over of Keys must be registered throughout the year

Create awareness and understanding of the Group’s business strategy and model to the relevant teams in Trade.

Responsible to keep close and cordial relationship with customer / relationship managers (RM) / Internal Units in order to facilitate solutions to customer’s inquiries / problems and / or tailoring required for any specific customer request.

Manage the daily operations of the team with the aim to maximize the productivity of the team and ensure that efficient and high-quality services are provided to our valued customers using a range of products and services and in further enhance to achieve maximum profitability for the bank.

Understand Operational Risk Framework

Responsible to identify potential risks in existing processes and escalate to your line manager

Assist Line manager to develop required controls in the process to zeroes Operational Losses/ Potential Losses

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.

Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.

Flexible working options based around home and office locations, with flexible working patterns.

Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.

Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.