Assistant - University Main Office (UMO)

Key Responsibilities

The Assistant – Alumni Office will provide administrative, operational, and communications support to the Alumni Office within the Advancement Office. The incumbent will be responsible for maintaining alumni records, managing office correspondence, coordinating alumni services, supporting alumni engagement initiatives, and assisting in the planning and execution of marketing and social media campaigns to strengthen alumni relations.

· Maintain and organize both physical and digital records, including official correspondence, policies, MoUs/DoUs, meeting records, alumni databases, and other departmental documents.

· Manage incoming and outgoing correspondence, maintain mail records, and ensure timely filing and retrieval of official documents.

· Monitor and manage the Alumni Office email account, respond to routine queries, and coordinate correspondence with internal and external stakeholders.

· Process alumni registrations, prepare, maintain, and facilitate the issuance and courier dispatch of alumni cards through the Alumni Portal while coordinating with relevant university departments.

· Address alumni queries related to registration, alumni cards, membership, and other Alumni Office services.

· Assist in designing and executing alumni engagement campaigns, promotional materials, and communication strategies.

· Develop, schedule, and publish content across the Alumni Office's social media platforms, while supporting digital marketing and online engagement activities.

· Coordinate with internal departments, alumni volunteers, vendors, and external stakeholders for events, fundraising and engagement campaigns, and other alumni-related activities.

· Perform any other duties assigned by the Director Advancement, Manager Alumni Relations, or other authorized officers.

Experience Required

Essential Experience

1 - 3 years of relevant experience

Qualification

Essential Qualifications

Bachelors / Master’s degree from HEC recognized university