IT Services Sales Specialist (MSP)

Job Description

About Us:

Fortray Global is a UK-based leader in IT recruitment, digital training, and managed IT services with 20+ years of experience. We connect top tech talent to global roles, run intensive bootcamps with a 95% placement rate in fields like cybersecurity, cloud, data, AI/ML, DevOps, and project management, and deliver scalable IT solutions to keep businesses secure and efficient. In essence, Fortray empowers both professionals and organizations to succeed in today’s competitive world.

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Purpose of the Job – Overview

Job Title: IT Services Sales Executive (MSP)

Type: Hybrid / Remote

Location: Garden Town, Lahore

Timings:

Monday to Friday: 8 AM to 6 PM BST

About the Role

Key Responsibilities:

Identify and target new business opportunities for managed IT services.

Conduct market research to identify potential clients and understand their IT environments, challenges, and needs.

Build a strong sales pipeline through cold calling, networking, referrals, digital marketing, and attending industry events.

Meet with potential clients to understand their current IT landscape and pain points.

Present and demonstrate the benefits of the company’s managed services, including network management, cybersecurity, cloud solutions, disaster recovery, and IT support.

Develop and deliver tailored sales proposals, presentations, and product demonstrations that address client-specific challenges.

Build and maintain strong relationships with new and existing clients to drive client retention and additional sales opportunities.

Serve as a trusted advisor to clients, providing guidance on optimizing their IT operations and infrastructure.

Conduct regular business reviews with clients to ensure satisfaction and identify opportunities for upselling or cross-selling additional services.

Sales Strategy and Execution:

Develop and execute strategic sales plans to achieve or exceed sales targets and revenue goals.

Collaborate with the sales manager, marketing team, and technical staff to create effective sales strategies and campaigns.

Monitor industry trends, competitor activities, and emerging technologies to stay ahead of the market and adapt sales approaches.

Negotiation and Closing:

Negotiate contracts, service agreements, and pricing with clients to close new business deals.

Ensure all sales agreements comply with company policies and legal requirements.

Work with the implementation team to ensure a smooth transition and onboarding process for new clients.

Reporting and CRM Management:

Maintain accurate records of sales activities, opportunities, and client interactions in the CRM system.

Prepare regular sales forecasts, reports, and pipeline updates for management review.

Analyze sales performance metrics and adjust strategies to meet or exceed targets.

Required Skills & Experience:

Strong understanding of managed IT services, including network management, cloud computing, cybersecurity, and IT support.

Excellent communication, presentation, and negotiation skills.

Self-motivated, results-driven, and capable of working independently and within a team environment.

Experience with CRM software (e.g., Salesforce, HubSpot) and proficiency in Microsoft Office Suite.

Extensive experience in cold calling