Cashier

Job Purpose:

To accurately and efficiently process customer transactions and handle monetary exchanges in a friendly and professional manner.

Key Responsibilities:

• Customer Service:
• Greet customers as they approach the checkout counter.
• Assist customers with product inquiries and provide guidance when necessary.
• Handle customer complaints or concerns with patience and resolve issues in a timely manner.
• Processing Transactions:
• Scan and ring up items accurately using the point-of-sale (POS) system.
• Accept payments in various forms (cash, credit/debit card, mobile payments).
• Issue receipts, change, and other necessary documentation to customers.
• Ensure all transactions are processed correctly and efficiently.
• Cash Handling:
• Count cash at the beginning and end of the shift to ensure proper cash flow.
• Make change accurately and monitor fake money.
• Balance the cash register and report any discrepancies to management.
• Inventory Control:
• Keep track of inventory at the cash register and notify management of low-stock or out-of-stock items.
• Assist in stock replenishment when necessary.
• Maintain Cleanliness and Organization (In Case Supervisor is not available):
• Keep the shop area clean, organized, and clutter-free.
• Ensure that registers and surrounding areas are ready for use at the beginning and end of each shift.
• Compliance: (In Case Supervisor is not Available)
• Follow company policies regarding discounts, coupons, and promotions.
• Adhere to all health and safety regulations.
• Follow proper procedures for handling refunds, exchanges, and voids.
• Team Collaboration: (In case Supervisor is not available)
• Work closely with other team members to ensure smooth operations in the store.
• Assist with other tasks such as restocking or organizing merchandise when not handling customers.

Qualifications & Requirements

Minimum 1 to 2 of years’ experience as Cashier, or equivalent.

Demonstrated ability to lead multiple teams and meet performance targets.

Basic proficiency in record keeping (Excel, WhatsApp reporting).

Strong interpersonal, problem-solving, and time management skills.

Honest, disciplined, and reliable character with customer-oriented mindset.

KPIs (Key Performance Indicators)

• Customer feedback
• Maintenance of cash balance
• Maintenance of branch balance
• Significant Improvement of Staff Behavior with clients
• Compliance with SOPs during spot-checks
• How helpful he is with Salesman and Branch Supervisor

Career Path & Benefits

Eligible for performance-based bonus and annual salary review.

Opportunity to get promoted to branch supervisor positions.

Official recognition as part of Jamil Sweets’ leadership team.

Applicants from Rawalpindi & Islamabad will be given preference. Applicants holding own accommodation will be given accommodation allowance.

Pay: From Rs40,000.00 per month

Work Location: In person