Assistant Operations Manager

Company: MWA IT Services

Location: Karachi, Pakistan (Onsite)

Job Type: Full-Time

Timings: 10AM - 7PM

Experience Required: 3–5 Years

About Us

MWA IT Services is a growing organization committed to operational excellence, efficiency, and high-quality service delivery. We are looking for a motivated and detail-oriented Assistant Operations Manager who can support the Operations Manager in overseeing day-to-day business operations and ensuring seamless workflow management across departments.

Job Summary

The Assistant Operations Manager will play a key role in coordinating teams, monitoring project progress, improving operational processes, and ensuring that departmental objectives are achieved efficiently. The ideal candidate should have strong leadership, organizational, and problem-solving skills, along with experience managing operations in a fast-paced environment.

Key Responsibilities

Assist in managing daily operations across multiple departments.

Monitor project timelines, deliverables, and workflow progress.

Identify operational bottlenecks and implement corrective actions.

Coordinate with Production, Creative, Quality Control, and other teams to ensure smooth execution of projects.

Support the development, implementation, and enforcement of Standard Operating Procedures (SOPs).

Maintain operational reports, dashboards, and performance metrics.

Ensure effective resource allocation and workload management.

Track departmental KPIs and provide performance insights to management.

Facilitate communication between departments and leadership.

Support continuous improvement initiatives to enhance efficiency and productivity.

Ensure operational compliance with company policies and quality standards.

RequirementsEducation

Bachelor's degree in Business Administration, Management, Operations Management, or a related field.

Experience

3–5 years of experience in Operations Management, Project Management, Business Operations, or Agency Administration.

Experience in Media, Creative, Marketing, Digital Agency, IT Services, or Production environments will be preferred.

Skills & Competencies

Strong project coordination and workflow management skills.

Excellent leadership and team coordination abilities.

Strong analytical and problem-solving capabilities.

Exceptional communication and interpersonal skills.

Ability to manage multiple projects and deadlines simultaneously.

Experience using project management and productivity tools.

Strong reporting, documentation, and process management skills.

High level of accountability, ownership, and attention to detail.

What We Offer

Competitive salary package.

Professional growth and development opportunities.

Collaborative and performance-driven work environment.

Direct exposure to leadership and strategic operations.

Long-term career advancement opportunities.

Job Type: Full-Time

Location: Karachi, Pakistan (Onsite Only)

Apply now if you are passionate about operations, process improvement, and driving organizational efficiency.

Pay: Rs200,000.00 per month

Ability to commute/relocate:

Karachi Gulshan-E-Iqbal: Reliably commute or planning to relocate before starting work (Preferred)

Application Question(s):

This role requires managing multiple departments, deadlines, and operational KPIs simultaneously. Are you comfortable working in a fast-paced environment?

What is your current monthly salary in PKR?

If selected, how soon can you join?

Education:

Bachelor's (Preferred)

Experience:

Social Media , Creative or Video Editing Agency environment: 3 years (Preferred)

Work Location: In person