{"@context":"https://schema.org","@type":"JobPosting","title":"Guest Experience Officer (Operations)","description":"

Responsibilities:
\nListen to customer complaints politely
\nHandle and resolve issues through coordination
\nContact clients before departure
\nShare transport details and check-in guidance
\nEnsure clients are prepared before travel
\nFollow up after check-in (1–2 days)
\nCheck customer satisfaction
\nCoordinate with transport, hotel, and sales teams
\nTrack and record complaints and resolutions
\nEnsure smooth journey from start to end.

Requirements:
\nStrong communication and listening skills
\nPolite and patient attitude
\nGood coordination and problem-solving ability
\nCustomer-focused mindset
\nExperience in customer service preferred
\nFull time job
\nQualification :BBA / BS / B.Comm (Sales)
\nWork Experience : 1- 3 year | Background in Umrah Field Preferred
\nOther Requirements : Residence near office preferred

","datePosted":"2026-05-25T00:00:00.000Z","validThrough":"2026-06-24T00:00:00.000Z","employmentType":"FULL_TIME","directApply":true,"industry":"Operations","occupationalCategory":"Operations","hiringOrganization":{"@type":"Organization","name":"BUKHARI TRAVELS","sameAs":"https://bukharigroup.com.pk"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Karachi","addressCountry":"Pakistan"}},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"Pakistan"},"baseSalary":{"@type":"MonetaryAmount","currency":"PKR","value":{"@type":"QuantitativeValue","unitText":"MONTH","minValue":50000,"maxValue":70000}},"skills":"Communication, Problem-solving, Customer service","qualifications":"Bachelor's Degree"}