{"@context":"https://schema.org","@type":"JobPosting","title":"Client Feedback Associate","description":"

Full-time | On-site | PKR 30,000 – 40,000/month | 6:00 PM – 2:00 AM

Location: Gulistan-e-Johar, Block 14 Near Darul Sehat Hospital, Karachi

Quick Details

Location: Gulistan-e-Johar, Block 14, Near Darul Sehat Hospital, Karachi

Shift: 6:00 PM – 2:00 AM (Evening/Night)

Salary: PKR 30,000 – 40,000 (based on experience)

Job Type: Full-Time

Transport: Company drop-off service provided

Client Base: USA-Based Clients. Your Voice. Their Experience. Real Impact.

Are you a confident communicator with a polished, professional command of English? Do you enjoy meaningful conversations and take pride in delivering an outstanding experience to every person you speak with? If yes — we want to hear from you.

Key Responsibilities

Conduct outbound feedback calls to USA-based clients following service completion

Communicate professionally, clearly, and warmly in English at all times

Record client responses accurately using company-designated tools and scripts

Identify dissatisfied clients and escalate concerns through proper internal channels

Maintain daily call logs and update feedback tracking sheets

Meet daily productivity and quality benchmarks as set by the team supervisor

Handle all client interactions with patience, empathy, and a solutions-oriented mindset

Maintain strict confidentiality of client data and company information

Attend daily briefings and participate in quality review sessions

Required Qualifications

Strong verbal command of English — clear, confident delivery

Ability to work the evening shift: 6:00 PM to 2:00 AM as scheduled

Based in Karachi and able to commute to Gulistan-e-Johar, Block 14

Minimum Intermediate (FSc/A-Level) education

Comfortable working in a structured, on-site office environment

Ability to maintain composure and professionalism in all client interactions

Basic computer literacy — typing, data entry, and use of communication platforms

Compensation

This role offers a competitive monthly salary between PKR 30,000 and PKR 40,000, determined based on your experience level, language proficiency, and interview performance.

Compensation is reviewed regularly in line with individual performance and company growth.

What We Offer

Competitive monthly salary (PKR 30,000 – 40,000)

Company-provided drop-off transport at the end of your shift

Structured onboarding and role-specific training

Consistent shift schedule — plan your life with confidence

Supportive team environment with experienced supervisors

Performance-linked salary reviews

Professional growth opportunity within a US-connected professional services firm

A safe, respectful, and inclusive workplace culture

Ready to Apply?

If you're a confident English communicator who brings professionalism and warmth to every conversation, we'd love to meet you.

Apply directly through this posting and answer the short screener questions below — they help us prioritize your application quickly.

We are an equal opportunity employer. We are committed to creating a diverse and inclusive workplace where all qualified applicants are considered without regard to race, religion, gender, nationality, disability, or any other protected characteristic. We encourage all candidates who meet the role requirements to apply.

Pay: Rs30,000.00 - Rs40,000.00 per month

Application Question(s):

Are you currently residing in Karachi? (Answer with \"Yes\" or \"No\")

Are you available to work on-site at our office in Gulistan-e-Johar, Block 14, Karachi? (Answer with \"Yes\" or \"No\")

Are you able to work the evening shift from 6:00 PM to 2:00 AM? (Answer with \"Yes\" or \"No\")

Do you have a strong command of the English language, both spoken and written? (Answer with \"Yes\" or \"No\")

Are you comfortable conducting voice-based calls with international clients as part of your daily responsibilities? (Answer with \"Yes\" or \"No\")

Are you available to join within the next 2 weeks if selected? (Answer with \"Yes\" or \"No\")

Work Location: In person

","datePosted":"2026-06-24T20:43:46.727Z","validThrough":"2026-07-24T20:43:46.727Z","employmentType":"FULL_TIME","directApply":true,"industry":"Customer Service","occupationalCategory":"Customer Service","identifier":{"@type":"PropertyValue","name":"Jobsignature","value":"6a3c418296feac9a6e30bceb"},"hiringOrganization":{"@type":"Organization","name":"ABS International","sameAs":"https://absinternational.pk","logo":"https://jobsignature.com/uploads/blog-pictures/blog-1782333491693-384094854.webp"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","streetAddress":"Gulistan-e-Johar, Block 14 Near Darul Sehat Hospital, Karachi","addressLocality":"Karachi","addressRegion":"Karachi","postalCode":"44000","addressCountry":"PK"}},"baseSalary":{"@type":"MonetaryAmount","currency":"PKR","value":{"@type":"QuantitativeValue","unitText":"MONTH","minValue":30000,"maxValue":40000}},"skills":"English","qualifications":"High School Diploma"}