{"@context":"https://schema.org","@type":"JobPosting","title":"Branch Manager","description":"

Branch Manager

Position: Branch Manager

Department: Operations

Reports To: Operations Manager / Regional Manager

Working Hours: 9 Hours Per Day 6 Days Per Week

Job Summary

We are seeking an experienced and results-driven Branch Manager to oversee the overall operations, sales performance, customer service, and team management of the branch. The ideal candidate will be responsible for ensuring smooth day-to-day operations, achieving sales targets, maintaining service standards, controlling costs, and leading the team to deliver exceptional guest experiences.

Experience & Qualification

Bachelor's degree in Business Administration, Hospitality Management, or a related field.

Minimum 5 to 8 years of experience in restaurant, retail, hospitality, or food service operations.

At least 2 years of experience in a managerial role.

Strong leadership and team management skills.

Key Responsibilities Operations Management

Ensure smooth and efficient daily branch operations.

Maintain company standards, SOPs, and operational procedures.

Monitor branch performance and implement corrective actions where required.

Ensure compliance with food safety, hygiene, and quality standards.

Team Management

Supervise and lead FOH and BOH teams.

Conduct staff briefings, coaching, and performance evaluations.

Ensure proper staff scheduling and manpower planning.

Maintain discipline and a positive work environment.

Sales & Customer Service

Drive branch sales and profitability.

Monitor daily sales performance and achieve business targets.

Handle customer complaints professionally and ensure guest satisfaction.

Develop strategies to improve customer experience and retention.

Inventory & Cost Control

Monitor inventory levels and minimize wastage.

Ensure proper stock management and inventory controls.

Control operational expenses and improve branch profitability.

Verify daily reports, stock counts, and reconciliations.

Compliance & Reporting

Ensure compliance with company policies and legal requirements.

Prepare daily, weekly, and monthly operational reports.

Coordinate with management regarding branch performance and improvement plans.

Ensure successful completion of audits and inspections.

Skills Required

Strong leadership and people management skills.

Excellent communication and interpersonal abilities.

Problem-solving and decision-making skills.

Strong understanding of restaurant operations.

Ability to work under pressure and meet targets.

Proficiency in Microsoft Office and reporting tools.

Pay: Rs60,000.00 - Rs150,000.00 per month

Work Location: In person

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