{"@context":"https://schema.org","@type":"JobPosting","title":"Assistant Manager Client Operations - US Healthcare","description":"

Job Title: Assistant Manager Client Operations - US Healthcare

Location: Main Shahra-e-Faisal, Karachi

Shift Timings: 06:00 PM to 03:00 AM PKT

Working Days: Monday to Friday

Employment Type: Full Time and Onsite

Job Responsibilities:

Ensure smooth daily operations and meet defined turnaround times (TATs).
Achieve productivity and adherence targets across all team members.
Maintain process accuracy and compliance above 98%.
Ensure timely updates and achieve 90%+ client satisfaction.
Identify and implement workflow enhancements to increase efficiency.
Oversee seamless coordination between internal teams and external clinics.
Maintain optimal staff scheduling and timely documentation updates.
Supervise accurate and timely insurance and patient onboarding processes.
Generate periodic performance reports and highlight key operational insights.

Job Requirements:

5–7 years of relevant experience in Operations Management (preferably in BPO or US Healthcare sector).
Minimum 2-3 years of experience in leadership roles.
Strong leadership, communication, and analytical skills.
Proficient in MS Office, healthcare CRMS, and operational reporting tools.
Ability to work in a fast-paced environment with a focus on results and compliance.

Perks & Benefits:

OPD & IPD health coverage for self, dependents, and parents.
Life insurance for self.
Fuel card for male employees.
Free pick & drop for female employees.
In-house gym facility.
Paid leaves & US holidays.
Referral bonus program.

Application Question(s):

What is your current salary?
What is your expected salary?
If selected? Would you be able to join immediately?
Mention your Residential Area in Karachi.
Are you comfortable working onsite from 06:00 PM to 03:00 AM PKT (Night Shift)?

Work Location: In person

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